Our Blog
Measuring Learning Impact: New Trends for Corporate Learning
Measuring the impact of learning and development (L&D) initiatives is crucial for organizations striving to stay competitive. As traditional metrics fall short, innovative approaches - such as leveraging employee engagement survey questions - are emerging.
Deliberate Practice: A Game-Changer for Leadership Skills Development
The evidence is compelling: one week after the standard didactic workshop, 64% of participants could demonstrate coaching skills at the required standard. However, with two hours of deliberate practice, that number rose to 76%—a 22% increase. For critical skills like asking open questions, inviting suggestions, and guiding the coachee to define the way forward, the improvement was as high as 41%.
Next-Gen Leadership Development Programs
Successful organizations understand the importance of developing and nurturing their future leaders in today's ever-changing business world. To create successful leadership development programs for a new generation of leaders, organizations focus on five key elements: personalization, hands-on learning, ongoing support and guidance, social collaboration, and deliberate practice.
Breaking the Status Quo: The Power of Pain Point Selling
Deliberate practice holds profound implications for skill development in many domains. Whether it's getting better at skiing or mastering other skills like leadership and communication skills, the principles remain the same. With each deliberate repetition, new neural pathways are forged, and long-term memory retention is enhanced, paving the way for non-conscious and more effortless performance.
Mastering the Art of Cross-Country Skiing: A Journey of Deliberate Practice
Deliberate practice holds profound implications for skill development in many domains. Whether it's getting better at skiing or mastering other skills like leadership and communication skills, the principles remain the same. With each deliberate repetition, new neural pathways are forged, and long-term memory retention is enhanced, paving the way for non-conscious and more effortless performance.
Elevating Leadership Effectiveness Through Deliberate Practice
Regardless of industry, fantastic leadership communication is vital for organizational success. Deliberate practice of these critical communication skills within realistic scenarios tailored to the job role and individual will get leaders to perform better sooner and with measurable results. Remember the adage “practice makes progress” and keep reading for examples of practice scenarios specific to specialized leader segments, including sales, supply chain and corporate.
Mastering the Art of High-Impact Questions
The bottom line: to effectively use High-Impact Questions, you must do your homework. Understand your client's business, their industry, and the challenges they face. Combined with the High-Impact Question formula, this knowledge will enable you to craft questions that resonate, challenge, and engage.
Why doesn’t coach-the-coach training stick?
Bottom line: the key to effective leadership training isn't just about completing training - it's about building relevant knowledge, bridging to application with practice, and supporting retention… all within a supportive eco-system.
Skills Managers Need to Thrive in 2024: Part Three
Seven Compelling Reasons to Incorporate Deliberate Practice into Manager Skill Development Programs
Skills Managers Need to Thrive in 2024: Part Two
Understanding the Four Crucial Skills to Develop and Why They Are Critical to Manager Success
Skills Managers Need to Thrive in 2024: Part One
Which skills are chronically underperformed and how to close those gaps
Manage HR names Practica Learning to Top 10 Diversity and Inclusion Companies
Each year, Manage HR recognizes the top and emerging diversity and inclusion service companies in Canada based on solution innovation and client outcomes. This year, Practica Learning made the list.
Inclusive Holiday Conversation Starters and Tips for Managing Awkward Conversations
The holidays can bring up some uncomfortable situations. Here are some tips to navigate all of the holiday family, work and friend events with ease and confidence.
Why salespeople need practice.
Years ago, we started wondering why sales training never seemed to stick. The companies we worked for invested hundreds of thousands of dollars in well-respected, well-researched training. But when we went back three months later to measure application, it was immediately apparent that salespeople didn’t implement what they’d learned.
The rise of the abusive customer (and how to defuse their anger)
Just a few short months ago, as the lockdown was ending, we were all looking forward to returning to restaurants, shopping, and travel. Now, almost overnight, we’re all hearing stories about customers behaving angrily over minor inconveniences — diners blowing up at waiters over slow service, shoppers furious about shortages, travelers refusing to obey flight attendant instructions, and bankers facing increasingly irate customers with complaints.
DEI Upskilling Use Case #3: Shifting the customer and employee experience
The prospect is a market leader in customer experience and is known for product excellence. Today, however, the marketplace is shifting. To continue to be successful, they need to be excellent at serving an increasingly diverse customer base.
DEI Upskilling Use Case #2: Senior Leaders
As senior leaders explored their own unconscious biases and acknowledged their lack of experience in diverse environments, the need to shift behaviors became a priority.
DEI Upskilling Use Case #1: first-line coaches and leaders
Participating leaders were new to having conversations about equity, inclusion, and belonging. As the organization became more diverse and inclusive, it was anticipated that these conversations would arise more frequently…
Why you should learn to talk about wellness at work
Having good conversations about wellness is key to building the kind of resilience you will need as you journey out of the pandemic and into the new, hybrid workplace. Being able to engage in these conversations with colleagues decreases day-to-day stress and increases the sense of feeling supported.
Building your influencing skills with Deliberate Practice
If you are an HR Business Partner, Learning Consultant, or Director, you bring strong technical or business skills to your role, but you may be missing a set of skills crucial to your success: influencing skills.